![]() ![]() On the upper left corner, click the gear-looking icon.Like playing the HBO Max app, for example.Īnd now that you know why clearing your cache is important, let’s go and do the… Steps to clear your cache: Over time, caches, or stored data, can stack up and fill up the memory of your Xfinity device.Ī full memory slows down your device and makes it unable to do even the most basic tasks. Well, the word cache means multiple things.īut in technology, it means software or hardware that stores data. You might also want to know: (11 Fixes) Xfinity Cable Box Not Working #3: Clear cachesĬlearing your cache resets your HBO Max on your Xfinity.Īnd you’ve most likely heard of caches before. You’ve successfully logged in if you see a big checkmark on the screen. Step 9: If you subscribed outside Xfinity, enter your email and password on the screen and press and sign in. Step 8: If your HBO Max subscription is through Xfinity, press on SIGN IN WITH PROVIDER and select Xfinity. Step 7: After entering the code, you’ll be directed to a sign-in page. Step 6: Go to on your phone or computer and enter the code. Step 5: A unique activation code will appear on the screen. Step 3: Navigate to the top on the sidebar that pops up. Step 2: Click the left arrow on your Xfinity remote. I’ll give you the detailed steps to sign in too. I forgot the process to sign in to my HBO account.” Hover to the right until the name Sign out.Navigate to the bottom of this menu and select Settings.Go to your main screen and press the left arrow.The first thing we need to do is to sign out from HBO Max: So with that being said, let’s make your device sleep for now. Signing out will clean your HBO Max app’s data.Īnd restarting will clear your Xfinity’s memory. It’s like making your Xfinity wake up from a dream it won’t remember. So, before you proceed, make sure that you know your account’s credentials to log back in later.Ī restart wipes the current state of your Xfinity device.Īnd it also clears the memory of all your open apps. You need to sign out from your HBO Max account before restarting. If there’s no progress at all… #2: Restart and re-login Plug the router into an outlet again and turn it on.Īfter rebooting your internet modem, try to open your HBO Max app once more.A simple reboot can improve your internet connection by a couple of Mbps in minutes. Tip: If your internet speed is less than 10 Mbps, I recommend you also reboot your router. If you’re getting less than 5 Mbps, reboot your internet router. Your internet’s download speed will appear.Use a phone or computer with the same network as your Xfinity device.If other streaming apps like Netflix aren’t working on Xfinity, chances are you have slow internet.īut for a more precise diagnosis, you need to test your internet speed. “How do I know if I have a poor internet connection?” If you can’t meet these requirements, then it can disrupt the app. ![]() It’s a well-known fact that streaming on HBO Max requires an internet connection.Īnd the minimum download speed you need to stream HD on HBO Max is 5 Mbps. ![]() The reason why your HBO Max isn’t working isn’t because of a major problem…īut a minor one, like a slow internet speed. Restarting the system, clearing caches, and resetting parental control settings are 3 of the most common ways to fix this problem. HBO Max isn’t working on Xfinity because of system glitches or the parental controls blocking it. ![]() 5 easy ways to make HBO Max work on Xfinity again.How clearing cookies and caches can fix HBO Max.I’ll answer your questions and help you fix this problem. Excited, you turn on your Xfinity and open up HBO max.Īnd just when you finally thought of the perfect series to watch…īut rest assured, you’re on the right website. ![]()
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